Privacy Policy & Terms

Ngwana Pitori ("we", "us", or "our") operates the website www.ngwanapitori.co (the "Platform"). This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African legislation.

By using our Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal information as described herein.

We may collect and process the following personal information:

• Account information: Name and email address when you register or sign in.
• Business listing information: Business name, address, phone number, email, social media handles, and images submitted when listing a business.
• Usage data: Pages visited, search queries, device type, browser, and IP address collected automatically via analytics tools.
• Communications: Any messages you send us via email or contact forms.

In accordance with POPIA, we only process personal information for specific, defined purposes:

• To create and manage your account on the Platform.
• To display and manage business listings in the directory.
• To improve user experience and Platform functionality.
• To communicate service updates, responses to enquiries, and relevant notifications.
• To comply with legal obligations.

We will not process your personal information for any purpose incompatible with the above without your explicit consent.

We process personal information on the following lawful bases:

• Consent: Where you have provided explicit consent (e.g., account registration).
• Legitimate interest: To operate and improve the Platform.
• Legal obligation: Where required by South African law.

We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

• With service providers who assist in operating the Platform (e.g., hosting, analytics), bound by confidentiality agreements.
• When required by law, court order, or a competent authority.
• In the event of a merger or acquisition, with appropriate protections in place.

Business listing information (business name, address, contact details) is intentionally made publicly visible on the Platform as part of the directory service.

We retain personal information only as long as necessary to fulfil the purpose for which it was collected, or as required by law. Account information is retained while your account is active. Business listings are retained until removed by the listing owner or by us. You may request deletion of your data at any time (see Section 9).

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. However, no system is completely secure, and we cannot guarantee absolute security. In the event of a data breach that poses a risk to your rights, we will notify you and the Information Regulator as required by POPIA.

Our Platform may use cookies and similar tracking technologies to enhance your browsing experience and collect usage analytics. You may adjust your browser settings to refuse cookies, though some features of the Platform may not function correctly as a result.

Under POPIA, you have the right to:

• Be informed about the collection and use of your personal information.
• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information (subject to legal requirements).
• Object to the processing of your personal information.
• Lodge a complaint with the Information Regulator of South Africa at inforeg@justice.gov.za.

To exercise any of these rights, contact us at info@ngwanapitori.co.

Use of the Platform: By accessing this Platform, you agree to use it lawfully and in a manner that does not infringe the rights of others. You may not use the Platform for unlawful, harmful, or deceptive purposes.

Business Listings: By submitting a business listing, you confirm that the information is accurate and that you are authorised to list the business. We reserve the right to remove listings that are inaccurate, misleading, or in violation of these terms without notice.

Intellectual Property: All content on this Platform, including logos, text, and design, is the property of Ngwana Pitori or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce or distribute any content without prior written permission.

Disclaimer: The Platform provides a directory service. We do not endorse or guarantee the quality, safety, or legality of any listed business. Use your own judgement when engaging with any business listed on this Platform.

Limitation of Liability: To the maximum extent permitted by South African law, Ngwana Pitori shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform.

Changes to Terms: We reserve the right to update these terms at any time. Continued use of the Platform after changes constitutes acceptance of the revised terms.

As required by POPIA, Ngwana Pitori has designated an Information Officer responsible for ensuring compliance with this policy.

For any privacy-related queries or to exercise your rights, please contact us:
Email: info@ngwanapitori.co
Phone: 081 549 8177
Address: Pretoria, South Africa